We are pleased to welcome you to Corte Zen.
We invite you to read our internal regulations.
The behaviors to observe in the bed and breakfast are not only those sanctioned by the law, but above all those dictated by common sense and mutual respect.
The costumer who, due to improre use, negligence or carelessness, damages the structure, its equipment or objects in use, will be charged the necessary amounts for repairs, replecements and cleaning of the case.
For ascertained subtractions we will proceed in accordance with the law.
Any damage must be declared and compensated immediately to the manager of the facility.
All charges in case of costumer default will be applied directly using the credit card details provided by the costumer at the time of booking.
The data of our guests are treated in accordance with the current privacy legislation.
Guests will have keys to the structure at their disposal, and can come and go as they please.
The bed and breakfast declines all responsability for the loss, theft or / and damage to people, animals or things to and from third parties.
The cleaning of the rooms and services is carried out every day and includes the change of towels (put the towels you want to wash in the sink, the hanging ones will not be washed).
Sheets are changed every three days, except for any requests.
Correct and civil use of the toilets is raccomended, avoiding throwing anything into the toilet, remembering that there are special bins. Furthermore, it is recommended to turn off the lights and air conditioners whenever you leave the room.
Sistematically close the windows when the heating or ari conditioning are in use and maintain a reasonable temperature in the room.
Do not leave charges connected when not in use.
The reservation request can be made by telephone or e-mail. You will then receive confirmation of your booking from us, accompanied by all information relating to the bed and breakfast.
Once the recervation is confirmed, the communication of your credit card details is required exclusively as a guarantee. No amount will be charged, the cost of the first night booked will be charged only in the event of cancellation more than 14 days before arrival.
Payment will be made in full in the structure the payment methods accepted are cash, debit card or credit card chosen by customer.
Costumers are requested, upon arrival, to show an identification document to fill in the P.S. ( data processed in the obligations of the law n.675 of 31/12/96).
Since the bed and breakfast is a small family-run establishment, each costumer is required to communicate the expected arrival time to the structure at least 24 hours before arrival.
Going to the facility without having advised the arrival time can cause long waits.
This problem cannot be a reason for complaints or claims for reimbursement.
Guests are not allowed to let other people access the bed and breakfast at any time for reasons of public safety.
Check-in is from 2 pm to 7 pm. During the entire stay and on the day of departure, the rooms must be vacated by 10 am to allow for daily and final cleaning of the room.
After 11:00 without the room being vacated, an additional day’s stay will be charged.
Of course, guests can continue their visits or shopping and leave their luggage with us.
Breakfast is served between 8:00 and 10:00 ( unless otherwisw agreed)
Outside these hours it is forbidden to eat in the breakfast room, while in the rooms it si always forbidden to eat meals.
Smoking is strictly prohibited inside the primises.
Pets are allowed, the supplementi is 10 euro/night per pet for final cleaning, of constantly supervised by the owners;
They must be equipped with a special kennel and / or carrier always kept on a leash.
It is forbidden to leave the animal unattended in the room, let it get on beds or sofas and it si not allowed to take it to the breakfast room.
However, in the event of non-compliance with the normal cleaning rules or damage caused by the animal, Corte Zen reserves the right to establish compensation equal to the cost of cleaning and / or repairing.
The owner is liable for any damage to things and / or people.
Childre up to 2 years old can stay for free sleeping in a cot.
In compliance with the bed and breakfast regulations and the Municipal Police regulations, it is required to observe silence in the time slot between 14 pm and 16 pm and from 10 pm to 8 am.
Sure of you kind collaboration we remain avaiable for any clarification and we wish you a happy stay.
N.B. This is not an actual reservation but only a request for confirmation of availability. We will contact you as soon as possibile Thanks!